Course Description:

Hospitals should adopt system-wide operations management principles to improve the quality and efficiency of care. Training in operations management for hospitals should be promoted by professional associations, accrediting organizations, and others.

From bottlenecks to backlog, hospitals everywhere face the same business challenges. These problems exhaust resources, hinder improvement, and compromise customer satisfaction. But unlike other industries such as transportation, banking, and food services, many health care leaders have failed to capitalize on one powerful, fundamental notion: smarter management is not costly management.

Course Modules:

• Oversee operations of hospital
• Improve staffing solutions and quality of care
• Increase patient throughput and revenue
• Retain staff and reduce overtime expenditures
• Improve financial performance